Welcome to Gates Way Whiskey Store, the online platform that connects whiskey lovers with the best producers and distillers in the world. Please read these terms and conditions carefully before using our website or app. By accessing or using our services, you agree to be bound by these terms and conditions and our privacy policy. If you do not agree with any part of these terms and conditions, you must not use our services.

These terms and conditions apply to all users of our services, including visitors, customers, and merchants. We reserve the right to change or update these terms and conditions at any time without prior notice. Your continued use of our services after any changes constitutes your acceptance of the new terms and conditions.

1. Services

We provide an online platform that allows you to browse, order, and purchase whiskey products from various brands and suppliers around the world. We are not the seller or manufacturer of the products, and we do not guarantee the quality, safety, legality, or availability of the products. We are not responsible for the delivery, shipment, or fulfillment of the products, or for any damages, losses, or liabilities arising from the use of the products. We act as an intermediary between you and the sellers, and we facilitate the payment and communication between you and the sellers.

2. Accounts

To use some features of our services, you may need to create an account with us. You must provide accurate and complete information when creating your account, and you must keep your account information updated. You are responsible for maintaining the security and confidentiality of your account and password, and for any activities that occur under your account. You must notify us immediately if you suspect any unauthorized access or use of your account. We reserve the right to suspend or terminate your account at any time for any reason, without notice or liability.

3. Orders and Payments

When you place an order through our services, you are making an offer to purchase the products from the seller, subject to the seller’s terms and conditions. We will confirm your order by sending you an email with the order details, but this does not mean that your order has been accepted by the seller. The seller has the sole discretion to accept or reject your order, and we will notify you of the seller’s decision by email. If the seller accepts your order, a contract is formed between you and the seller, and we will charge your payment method for the total amount of your order, including any taxes, fees, and shipping costs.

You are responsible for providing a valid and authorized payment method when placing your order. We use a third-party payment processor to process your payments, and we do not store or have access to your payment information. You agree to comply with the terms and conditions of the payment processor, and you authorize us to charge your payment method for the amount of your order. You also agree to pay any additional charges that may apply to your order, such as currency conversion fees, foreign transaction fees, or bank fees.

4. Delivery and Returns

The delivery and returns of the products are subject to the seller’s policies, which may vary depending on the seller, the product, and the destination. You can find the seller’s policies on the product page or on the seller’s profile page. You are responsible for checking the seller’s policies before placing your order, and for complying with the seller’s policies after placing your order. You are also responsible for providing a correct and complete delivery address, and for ensuring that you or someone authorized by you is available to receive the delivery. We are not liable for any delays, damages, losses, or errors in the delivery of the products, or for any costs or consequences resulting from the delivery or non-delivery of the products.

If you are not satisfied with the products you received, or if you want to cancel or return your order, you must contact the seller directly and follow the seller’s policies. We do not accept any returns or exchanges of the products, and we do not issue any refunds or credits for the products. We are not involved in any disputes or claims between you and the seller regarding the products, and we do not have any obligation to mediate or resolve such disputes or claims. However, we may, at our sole discretion, assist you and the seller in communicating and resolving any issues related to your order, subject to our privacy policy.

5. User Content and Conduct

You may be able to post, upload, or submit content, such as reviews, ratings, comments, feedback, questions, or suggestions, to our services (“User Content”). You retain the ownership and responsibility of your User Content, and you grant us a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display your User Content in any media and for any purpose, without any compensation or attribution to you. You also waive any moral rights or other rights you may have in your User Content.

You agree that your User Content will not violate any laws, regulations, or rights of any third parties, or contain any unlawful, harmful, abusive, defamatory, obscene, vulgar, hateful, or otherwise objectionable material. You also agree that your User Content will not infringe or misappropriate any intellectual property rights, privacy rights, or publicity rights of any third parties, or contain any viruses, malware, or other malicious code. You are solely responsible for your User Content, and you assume all risks and liabilities associated with your User Content. We do not endorse, monitor, or control your User Content, and we do not guarantee the accuracy, quality, or suitability of your User Content. We reserve the right to remove, edit, or disable any User Content at any time for any reason, without notice or liability.

You agree to use our services in a lawful, respectful, and appropriate manner, and to comply with these terms and conditions and any other policies or guidelines we may provide. You agree not to use our services for any illegal, fraudulent, or unauthorized purposes, or to interfere with or disrupt the operation or security of our services. You also agree not to use our services to harass, abuse, threaten, or defame any person or entity, or to impersonate or misrepresent any person or entity. You agree not to use any automated means, such as bots, scripts, or spiders, to access, scrape, or collect data from our services, or to circumvent or manipulate any features or functions of our services. We reserve the right to terminate or limit your access to our services at any time for any reason, without notice or liability.

6. Intellectual Property Rights

We and our licensors own and retain all rights, title, and interest in and to our services, including all content, features, functions, designs, logos, trademarks, trade names, and other intellectual property rights. Nothing in these terms and conditions grants you any right, title, or interest in or to our services, except for the limited license to use our services as provided in these terms and conditions. You agree not to copy, reproduce, modify, adapt, translate, distribute, or create derivative works of our services, or to use any trademarks, trade names, or logos that are similar or confusingly similar to ours. You also agree not to reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or structure of our services, or to access or use our services for any competitive or commercial purposes.

7. Disclaimer of Warranties

Our services are provided “as is” and “as available”, without any warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, reliability, availability, or security. We do not warrant that our services will meet your requirements or expectations, or that our services will be uninterrupted, error-free, virus-free, or secure. We do not warrant that any products, services, information, or advice obtained through our services will be accurate, complete, reliable, or satisfactory. We do not warrant that any defects or errors in our services will be corrected. You use our services at your own risk, and you assume all responsibility and liability for any damages, losses, or injuries resulting from your use of our services.

8. Limitation of Liability

To the fullest extent permitted by law, we and our affiliates, directors, officers, employees, agents, partners, and licensors will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, revenue, data, goodwill, or other intangible losses, arising from or relating to your use of or inability to use our services, or any products, services, information, or advice obtained through our services, or any interactions or transactions with other users, sellers, or third parties, even if we have been advised of the possibility of such damages. In no event will our total liability to you for all claims arising from or relating to our services exceed the amount you paid to us for using our services in the 12 months preceding the claim, or 100,000 CFA francs, whichever is lower.

9. Indemnification

You agree to indemnify, defend, and hold harmless us and our affiliates, directors, officers, employees, agents, partners, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees, including reasonable attorneys’ fees, arising from or relating to your use of or inability to use our services, or any products, services, information, or advice obtained through our services, or any User Content you post, upload, or submit to our services, or any violation of these terms and conditions, or any applicable laws, regulations, or rights of any third parties